[Solved]Where is the Support Inbox on Facebook?

What is Facebook Support Inbox?

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The support inbox in Facebook the place where to report your grievances about Facebook and also dispute the decisions taken by Facebook against you. When you report a post or profile to Facebook, support inbox is the place where Facebook responds to you about what action they have taken against your report.

Sometimes you could get mistakenly flagged by Facebook’s automated systems and some actions on your profile could get disabled, this when you use the support inbox to dispute against their action. Like when you can’t post on Facebook, you can contact Facebook through the support inbox.


Contact Option #10 When You Have Exhausted ALL Other Options

Okay, this one is for those who just can’t get Facebook to respond to you and you have tried everything else. The tip actually comes from one of my commenters who indicated that she went to Wal-Mart and took a picture of the serial number of an Oculus VR headset and then called Facebook support posing as an Oculus owner.

I don’t recommend the Oculus method.

But…there is a more legitimate alternative.

Keep in mind that Facebook owns Oculus. Oculus VR headsets are expensive. The Oculus Quest is about $400 on Amazon, so I don’t recommend running out and buying one just so you can call support.

If you DO choose to go the Oculus route, please pay close attention to this comment that was left by a reader who went that route:

Again, buying an Oculus is an expensive way to get customer support, but there is a less-expensive alternative.

Instead, you could buy a Facebook Portal Mini for $80. By buying the Facebook Portal Mini, you now have a product that Facebook has a call center for support. In fact, the Facebook Portal Website even has a link to email the Portal team directly for support AND it has a chat bot that you can start a support chat.

Because you purchased their product, they’re going to do their best to get you set up and connected to your Facebook account. If your account is locked, they might be able to reach out to the Facebook account team to get it unlocked.

Best case scenario – You have a nice new portal device and your Facebook account is unlocked. If you don’t like the Portal device you can always return it under the return policy for the store where you bought it.

Worst case scenario – They don’t help you, your account is still locked, and you return the device.

Hopefully, it can provide another couple of ways to get hold of Facebook.

Evaluating if there is a Facebook outage Is Facebook Down?

One additional note that I thought I would add is that sometimes Facebook does go down and there isn’t a need to contact Facebook support. Instead, you just need to know that the site is not working and wait it out.

The easiest way to know whether Facebook is down is to use the downdetector.com website.

You can use downdetector.com to see if there is a Facebook outage.

As an example, there is definitely a Facebook outage today, so I checked the downdetector site and can see a HUGE increase in reports of the site being unavailable. In this case, I know that the site is down and it’s nothing on my end, so I just have to wait it out.

Translations of Inbox

Q: How do you say this in English (US)? inbox me

A: ☺️ View more answers

Q: How do you say this in English (UK)? mere inbox me kuch nhi aya sir

A: I haven’t received an e-mail sir View more answers

Q: How do you say this in English (UK)? inbox me msg snd nai hota h kaise krega

A: message doesn’t send in the inbox how to fix View more answers

Where is the Support Inbox on Facebook?

It’s very easy to find the support inbox on Facebook. It is located in different places in different devices here’s how you can find it –

1. On desktop

  • LOg in to your Facebook account and open the home page of Facebook.
Facebook Homepage
  • Then click on this small question mark option on the top bar beside the notifications icon.
Click on the Question Mark Option
  • Upon clicking on it, you’ll see options like HomePage, TimeLine, Chat and Messages and click on the option ‘Support Inbox’ and you will be taken to your Facebook Support Inbox.
Click on Facebook Support Inbox
  • Alternatively, you can also click on this link to directly open the Facebook Support Inbox.

2. On mobile

  • Open the Facebook App on your phone and tap on the hamburger menu icon right beside the notifications bell, like it is shown in the image below.
Click on the 3 Lines Option
  • Then you will see a lot of options, you must look for and tap on the ‘Help & Support’ option and like on it like shown below.
Swipe Up!
Click on Help & Support
  • Then you should easily get the option of “Support Inbox” tap it and your support inbox will open up.
Here you have Facebook Support Inbox

Article Name[Solved]Where is the Support Inbox on Facebook? DescriptionFind out where the support inbox is located on Facebook and how you can find it on the desktop website and the mobile app. Author Yash Dutta